Returns & Exchanges

At Recordstore, we want you to be completely satisfied with your purchase. If your vinyl arrives damaged or doesn't meet your expectations, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Log into your account and visit the order history section to select the items you wish to return and receive a unique Return Authorization number.

2

Prepare the Package

Carefully pack the records in their original specialized mailers, ensuring all sleeves and inserts are included to prevent transit damage.

3

Ship the Item

Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping your tracking receipt for reference.

4

Receive Your Refund

Once our team inspects the returned media, we will process your refund or dispatch your exchange within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing